Quality Improvement - Care Management

On Thursday, June 8, 2017, District of Columbia Primary Care Association held the second Care Management Learning Collaborative at Kaiser Permanente Center for Total Health which was sponsored and supported by the United Health Foundation. We had an overwhelming volume of participation from 8 of our health care centers: Community of Hope, Elaine Ellis Center of Health, Family Medical Counseling Services, La Clinica de Pueblo, Mary’s Center, Metro Health, Unity, and Whitman Walker. Therese Wetterman, MPH and Yael Lipton, MPH, MCHES, our presenters from Primary Care Development Corporation (PCDC), both facilitated discussions on the framework of care management process and care coordination related to care transitions for patients.

The learning collaborative gave the health care centers the opportunity to work together to test and implement their care plans in order to enhance their person–centered care planning process. The various work group exercises allowed for peer sharing which identified strategies from other organizations as well as successes and common challenges. The Care Management Learning Collaborative was found to be valuable by the health care centers as they gear up for Health Homes 2 and determine ways they can built upon care management to improve outcomes and reduce costs for District of Columbia’s high-risk, high need patients.