Quality Improvement Specialist

Berlinda Olivier joined DCPCA in May 2017 and currently serves as the Quality Improvement Specialist within the Quality Improvement Department. In this position she is responsible for coordinating key quality improvement activities as well as several grant-funded projects that focus on improving care for patients in the DC region. She also provides technical assistance to member health centers on several topics including PCMH recognition, evidence-based intervention implementation, the Model for Improvement, and performance feedback reporting. 

Berlinda Olivier began her career working to improve healthcare through implementing specific standards and initiatives at a Federally Quality Health Center on Long Island, New York. There she supported five health care centers in quality improvement projects providing technical assistance to facilitate work flow transformations and team-based care. She also assisted in EMR optimization, and monitoring of quality performance and program implementation.

Berlinda Olivier also served close to four years on active duty in the United States Army stationed at Fort Bragg, North Carolina, where she was deployed twice during the years of 2009 to 2012. She served in a humanitarian mission to Haiti after the 2010 earthquake and was deployed to Iraq in 2011 in Operation New Dawn.  Berlinda is still currently severing as a Commissioned Army Officer, where she supervises and coordinates logistical operations in the U.S. Army National Guard.