Quality Improvement Specialist

Melissa Mayer joined DCPCA as a Quality Improvement Specialist on the Quality Improvement team in October 2019. Prior to joining DCPCA, Melissa was a Senior Program Analyst on the Performance Improvement team at the National Association of County and City Health Officials (NACCHO), the national network for the nation’s nearly 3,000 local health departments. Melissa provided training and technical assistance to local health departments on a range of performance improvement topics, including advancing a culture of quality, community health assessment and improvement planning, and addressing the social determinants of health and health inequities.


Melissa has served in various roles in FQHCs in Washington, DC. Previously, Melissa was Quality Management Coordinator at Community of Hope in Washington, DC, providing leadership on QI projects as well as Community of Hope’s successful application to become a patient-centered medical home (PCMH). Melissa also conducted data analysis and reporting for the Uniform Data System, Meaningful Use, and other requirements. Previously, Melissa also worked at La Clínica del Pueblo as a Case Worker and Health Fairs Coordinator. Melissa holds a BA in Psychology from Carleton College and a Master’s of Public Health in Health Behavior from the University of North Carolina at Chapel Hill.